PRIVACY POLICY

At Apextide, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

🔹 Information We Collect

We may collect the following information:

• Name

• Email address

• Shipping & billing address

• Phone number

• Payment details (secured via third-party providers)

🔹 How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchase

• Improve our website and services

• Send updates, promotions, and support messages

🔹 Data Protection

We implement industry-standard security measures to protect your personal data. Your payment information is never stored on our servers.

🔹 Third-Party Services

We may use trusted third-party services (such as payment gateways and analytics tools) to operate our business effectively.

🔹 Your Rights

You have the right to:

• Request access to your data

• Request deletion of your data

• Opt-out of marketing emails anytime

✅ REFUND & RETURN POLICY

Refund & Return Policy – Apextide

We strive to ensure every customer is satisfied with their purchase.

🔹 Returns

• Returns are accepted within 14 days of delivery

• Items must be unused and in original packaging

• Proof of purchase is required

🔹 Non-Returnable Items

• Opened or used products

• Items damaged due to misuse

🔹 Refunds

• Once approved, refunds are processed within 5–10 business days

• Refunds will be issued to the original payment method

🔹 Exchanges

We only replace items if they are defective or damaged upon arrival.