Shipping Policy

At Apextide, we are committed to delivering your orders quickly, securely, and efficiently. Please review our shipping policy below to understand how we handle order processing and delivery.

📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays)
Orders placed after business hours will be processed the next working day
During high-demand periods, processing may take slightly longer

🚚 Shipping Times

United States: 5–10 business days
International Shipping: 7–15 business days

Delivery times are estimates and may vary depending on location and external factors.

🌍 Shipping Locations

We ship to most countries worldwide.

However:

Some regions may experience longer delivery times
Certain locations may have shipping restrictions

💰 Shipping Costs

Shipping costs are calculated at checkout based on your location
Promotions or free shipping offers may apply on selected orders

📍 Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email
You can use this tracking number to monitor your shipment in real-time

⚠️ Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes
These charges are the responsibility of the customer
Apextide is not responsible for delays caused by customs

📦 Lost, Stolen, or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery
We will assist in resolving the issue as quickly as possible
Claims may require proof (photos or documentation)

❌ Incorrect Shipping Information

Please ensure your shipping address is correct at checkout
We are not responsible for orders shipped to incorrect addresses provided by the customer

🚫 Shipping Delays Disclaimer

While we aim to deliver on time, delays may occur due to:

Weather conditions
Carrier delays
Customs processing